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IT governance institutionalisation: a case of Thai hospital

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dc.contributor.authorSaetang, S.
dc.contributor.authorHaider, A.
dc.contributor.editorHaider, A.
dc.date.issued2015
dc.description.abstractInformation technology infrastructure in contemporary large-sized service organisations is growing exponentially in terms of purpose, kind, scope, and complexity. As a result, these organisations are adopting a variety of information technology governance practices to achieve sustained levels of service to meet organisational goals and objectives. This chapter presents a case study of information technology governance in a hospital. It shows that information technology governance practices need to be institutionalised in the social, cultural, technical, and structural environment to produce the desired organisational behavior of responsibility and accountability. It highlights the key success factors that have led to successful assimilation of these practices with business processes, job functions, and workflows in the case organization. This study, thus, expands the theoretical and practical views on implementation of information technology governance.
dc.identifier.citationSource details - Title: Business technologies in contemporary organizations: adoption, assimilation, and institutionalization, 2015 / Haider, A. (ed./s), Ch.15, pp.306-337
dc.identifier.doi10.4018/978-1-4666-6623-8.ch015
dc.identifier.isbn9781466666238
dc.identifier.urihttps://hdl.handle.net/1959.8/161156
dc.language.isoen
dc.publisherIGI Global
dc.publisher.placeUS
dc.rightsCopyright 2015 IGI Global
dc.source.urihttps://ebookcentral.proquest.com/lib/unisa/reader.action?docID=3313136%26ppg=332
dc.subjectorganisational environment
dc.subjectIT infrastructure
dc.subjectIT governance
dc.titleIT governance institutionalisation: a case of Thai hospital
dc.typeBook chapter
pubs.publication-statusPublished
ror.mmsid9915910055801831

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