Who can you trust? The predicament for diverse workgroups
| dc.contributor.author | Ho, Christine | en |
| dc.contributor.conference | ANZAM Conference (18th : 2004 : Dunedin, N.Z.) | en |
| dc.contributor.school | Business School | en |
| dc.date.issued | 2004 | en |
| dc.description.abstract | This paper sought to explore the role trust played within diverse work groups. It was considered from the viewpoint of relational demography within a large Australian financial services organisation. Partial support was found for the hypotheses proposed. Heterogeneity in age showed lower calculus- and identification-based trust, while education dissimilarity lowered these dimensions of trust, as well as knowledge-based trust. This suggested that dissimilarity disrupts the willingness to cooperate and communicate within the work group. However, when group members shared a similar parental status greater calculus- and identification-based trusts were demonstrated. Further, similarity in job status resulted in significant knowledge-based trust, as members may have perceived commensurate levels of understanding and knowledge of the job. | en |
| dc.description.statementofresponsibility | Christine D. Ho | en |
| dc.identifier.isbn | 0476011310 | en |
| dc.identifier.uri | http://hdl.handle.net/2440/29384 | |
| dc.language.iso | en | en |
| dc.publisher | ANZAM | en |
| dc.relation.ispartof | Proceedings of the 18th Annual Conference of the Australian and New Zealand Academy of Management | en |
| dc.source.uri | http://www.commerce.otago.ac.nz/mgmt/ANZAM2004/CD/Papers/ABSTRACT299%20REVISED%2004-10-2004.htm | en |
| dc.title | Who can you trust? The predicament for diverse workgroups | en |
| dc.type | Conference paper | en |