Investigating the relationship between inertia and service loyalty
Date
1999
Authors
Rundle Thiele, S.R.
Editors
McColl-Kennedy, P.
Rowe, A.
Rowe, A.
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Conference paper
Citation
International Services Marketing Conference, 1999 / McColl-Kennedy, P., Rowe, A. (ed./s)