Investigating the relationship between inertia and service loyalty

dc.contributor.author	Rundle Thiele, S.R.
dc.contributor.editor	McColl-Kennedy, P.
dc.contributor.editor	Rowe, A.
dc.date.issued	1999
dc.identifier.citation	International Services Marketing Conference, 1999 / McColl-Kennedy, P., Rowe, A. (ed./s)
dc.identifier.uri	https://hdl.handle.net/1959.8/131191
dc.language.iso	en
dc.publisher	Graduate School of Management, Uni of Qld
dc.publisher.place	Brisbane
dc.title	Investigating the relationship between inertia and service loyalty
dc.type	Conference paper
pubs.publication-status	Published
ror.mmsid	9915913075701831

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