Staff perceptions of discharge planning: A challenge for quality improvement

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dc.contributor.authorGrimmer, K.
dc.contributor.authorHedges, G.
dc.contributor.authorMoss, J.
dc.date.issued1999
dc.description.abstractOne hundred staff in three acute care public hospitals were asked about their perceptions ofsuccesses and failures of their discharge planning activities. The intention was to highlightways in which the quality of discharge planning could be improved within the acute hospitalsetting. Generally staff described failures more commonly than successes, with a number ofkey failures being identified, including problems associated with vacating beds, lack ofappropriate staff, patients and carer education about discharge activities, general processissues, problems associated with community service provision and patients who are difficultto discharge. Staff identified the lack of feedback on the outcome of their efforts as a sourceof frustration and a barrier to improving discharge planning activities. The challenges forimproving the quality of discharge planning in the acute hospital setting would appear tobe in establishing appropriate structures and processes that promote interaction between staff,patients and community providers, and provide incentives for behavioural change.
dc.description.statementofresponsibilityKaren Grimmer, Gaynor Hedges and John Moss
dc.identifier.citationAustralian Health Review, 1999; 22(3):95-109
dc.identifier.doi10.1071/AH990095
dc.identifier.issn0156-5788
dc.identifier.issn1449-8944
dc.identifier.orcidMoss, J. [0000-0003-4216-1761]
dc.identifier.urihttp://hdl.handle.net/2440/4058
dc.language.isoen
dc.publisherCSIRO Publishing
dc.rights© AHHA 1999
dc.source.urihttps://doi.org/10.1071/ah990095
dc.subjectPatient Discharge
dc.subjectFocus Groups
dc.subjectProgram Evaluation
dc.subjectAttitude of Health Personnel
dc.subjectModels, Organizational
dc.subjectResearch Design
dc.subjectPersonnel, Hospital
dc.subjectHospitals, Teaching
dc.subjectHospitals, Public
dc.subjectHealth Services Research
dc.subjectManagement Audit
dc.subjectTotal Quality Management
dc.subjectSouth Australia
dc.titleStaff perceptions of discharge planning: A challenge for quality improvement
dc.typeJournal article
pubs.publication-statusPublished

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