Current studentsExisting staffContact us
 

The role of cross-functional teams on the alignment between technology innovation effectiveness and operational effectiveness

Simple item page
dc.contributor.authorSanta, R.
dc.contributor.authorBretherton, P.
dc.contributor.authorFerrer, M.
dc.contributor.authorSoosay, C.
dc.contributor.authorHyland, P.
dc.date.issued2011
dc.description.abstractOrganisations are increasingly investing in complex technological innovations, such as enterprise information systems, with the aim of improving the operation of the business, and in this way gaining competitive advantage. However, the implementation of technological innovations tends to have an excessive focus on either technology innovation effectiveness, or the resulting operational effectiveness. Focusing on either one of them is detrimental to long-term performance. Cross-functional teams have been used by many organisations as a way of involving expertise from different functional areas in the implementation of technologies. The role of boundary spanning actors is discussed as they bring a common language to the cross-functional teams. Multiple regression analysis has been used to identify the structural relationships and provide an explanation for the influence of cross-functional teams, technology innovation effectiveness and operational effectiveness in the continuous improvement of operational performance. The findings indicate that cross functional teams have an indirect influence on continuous improvement of operational performance through the alignment between technology innovation effectiveness and operational effectiveness.
dc.identifier.citationInternational Journal of Technology Management, 2011; 55(1/2):122-137
dc.identifier.doi10.1504/IJTM.2011.041683
dc.identifier.issn0267-5730
dc.identifier.issn1741-5276
dc.identifier.urihttps://hdl.handle.net/1959.8/129109
dc.language.isoen
dc.publisherInderscience Publishers
dc.rightsCopyright 2011 Inderscience Publishers
dc.source.urihttps://doi.org/10.1504/ijtm.2011.041683
dc.subjectcross functional teams
dc.subjecttechnological innovation
dc.subjectinnovation effectiveness
dc.subjectoperational effectiveness
dc.subjectinformation systems alignment
dc.subjectcontinuous improvement
dc.subjectboundary spanning
dc.subjectteamwork
dc.subjecttechnology management
dc.subjectoperational performance
dc.titleThe role of cross-functional teams on the alignment between technology innovation effectiveness and operational effectiveness
dc.typeJournal article
pubs.publication-statusPublished
ror.mmsid9915909186701831

Files

Collections