The promise and the reality: a mental health workforce perspective on technology-enhanced youth mental health service delivery

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dc.contributor.authorOrlowski, S.
dc.contributor.authorLawn, S.
dc.contributor.authorMatthews, B.
dc.contributor.authorVenning, A.
dc.contributor.authorWyld, K.
dc.contributor.authorJones, G.
dc.contributor.authorWinsall, M.
dc.contributor.authorAntezana, G.
dc.contributor.authorSchrader, G.
dc.contributor.authorBidargaddi, N.
dc.date.issued2016
dc.descriptionPublished online: 10 October 2016
dc.description.abstractBackground: Digital technologies show promise for reversing poor engagement of youth (16–24 years) with mental health services. In particular, mobile and internet based applications with communication capabilities can augment face-to-face mental health service provision. The literature in this field, however, fails to adequately capture the perspectives of the youth mental health workforce regarding utility and acceptability of technology for this purpose. Methods: This paper describes results of in-depth qualitative data drawn from various stakeholders involved in provision of youth mental health services in one Australian rural region. Data were obtained using focus groups and semi-structured interviews with regional youth mental health clinicians, youth workers and support/management staff (n = 4 focus groups; n = 8 interviews) and analysed via inductive thematic analysis. Results: Results question the acceptability of technology to engage clients within youth mental health services. Six main themes were identified: young people in a digital age, personal connection, power and vulnerability, professional identity, individual factors and organisational legitimacy. Conclusions: These findings deepen the understanding of risks and challenges faced when adopting new technologies in mental healthcare. Recommendations for technology design and implementation in mental health services are made.
dc.description.statementofresponsibilitySimone Orlowski, Sharon Lawn, Ben Matthews, Anthony Venning, Kaisha Wyld, Gabrielle Jones, Megan Winsall, Gaston Antezana, Geoffrey Schrader and Niranjan Bidargaddi
dc.identifier.citationBMC Health Services Research, 2016; 16(1):562-1-562-12
dc.identifier.doi10.1186/s12913-016-1790-y
dc.identifier.issn1472-6963
dc.identifier.issn1472-6963
dc.identifier.orcidVenning, A. [0000-0003-1885-2423]
dc.identifier.orcidSchrader, G. [0000-0002-2504-8102]
dc.identifier.orcidBidargaddi, N. [0000-0003-2868-9260]
dc.identifier.urihttp://hdl.handle.net/2440/109461
dc.language.isoen
dc.publisherBioMed Central
dc.rights© 2016 The Author(s). Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.
dc.source.urihttps://doi.org/10.1186/s12913-016-1790-y
dc.subjectHumans
dc.subjectHealth Care Surveys
dc.subjectFocus Groups
dc.subjectAttitude of Health Personnel
dc.subjectMental Health
dc.subjectMental Health Services
dc.subjectMedical Informatics
dc.subjectAdolescent
dc.subjectAdult
dc.subjectHealth Personnel
dc.subjectAdolescent Health Services
dc.subjectRural Health Services
dc.subjectDelivery of Health Care
dc.subjectSouth Australia
dc.subjectFemale
dc.subjectMale
dc.subjectInterviews as Topic
dc.subjectYoung Adult
dc.titleThe promise and the reality: a mental health workforce perspective on technology-enhanced youth mental health service delivery
dc.typeJournal article
pubs.publication-statusPublished

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