Electronic Commerce, Customer Service and Human Resource Strategies: understanding the issues in an Australian Retail Banking context
Date
2002
Authors
Blount, Y.
Castleman, T.
Swatman, P.M.C.
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Advisors
Journal Title
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Volume Title
Type:
Conference paper
Citation
Proceedings of the 7th CollECTeR Conference on Electronic Commerce, 2002
Statement of Responsibility
Conference Name
(1 Dec 2002 : Melbourne, Australia)
Abstract
School/Discipline
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Description
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Copyright status unknown